Refund policy

Return & Refund Policy

Thank you for shopping with us. Please read our Return & Refund Policy carefully before making a purchase.

No Returns, Exchanges, or Refunds

We do not accept any returns, exchanges, or refunds for products once the order has been placed and delivered.

Exceptions — Damaged or Missing Products

A return, replacement, or refund will only be considered under the following circumstances:

  1. Damaged Product:
    If the product you receive is damaged, defective, or broken upon arrival.

  2. Product Not Delivered:
    If your order has not been delivered to you at all.

How to Request Support for an Exception

If your case falls under the exceptions listed above, please contact us within 48 hours of the delivery date (or expected delivery date for missing orders) and provide:

  • Order number

  • Photos or videos of the damaged item (if applicable)

  • A brief description of the issue

We will review your request and respond promptly.

Final Decision

All decisions regarding replacements or refunds for damaged or undelivered products are made at our discretion after verification.