Shipping policy
Shipping Policy
Last Updated: 22 November 2025
Thank you for shopping with Eklingjee Foods. Please review our Shipping Policy to understand how we process and deliver your orders.
Order Processing Time
-
All orders are processed and shipped within 1–2 business days after successful payment.
-
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
-
Once shipped, your order is expected to reach you within 4–5 working days.
-
Delivery times may vary depending on your location, courier delays, weather conditions, or other unforeseen circumstances.
Shipping Confirmation
-
After your order is shipped, you will receive a confirmation message or email with tracking information (if applicable).
Incorrect Address
-
Please ensure all shipping details are correct at checkout.
-
We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Delays Beyond Our Control
While we aim to deliver within the stated time frame, delays caused by courier services, customs, or external factors are beyond our control. We appreciate your understanding.
Contact Us
If you have any questions about your order or shipping status, please contact us